28
Total Modules
13
Base Scope Modules
15
Advanced Modules
4–9
Month Delivery Range
Workshop Schedule
4-Day Requirements Workshop Series
Each workshop covers a dedicated cluster of modules. All workshops run 1:00–4:00 PM Bulgaria time.
LIVE TODAY
Workshop 1 · 15 March 2026 · Sunday
Core Operations & Product Management
Contracts, Packaging, Calendar, Reservations, Finance, Reports, Analytics & BI
Workshop 2 · 16 March 2026 · Monday
Customer, B2B/B2C & Task Management
Agency Portal, CRM, Tasks, Mobile Apps, Document Management
Workshop 3 · 17 March 2026 · Tuesday
Revenue, Integration & Advanced Features
External APIs, Revenue Mgmt, Wallet, Campaign Automation, Real-Time Ops
Workshop 4 · 18 March 2026 · Wednesday
Inventory, Analytics & AI Modules
Inventory, Executive Center, AI Copilot, Distribution Hub, Loyalty, Ticketing
Technical Foundation
Technology Stack
Agreed baseline technology stack. Any changes require a signed Change Request.
Web Frontend
Bootstrap
Mobile
Flutter (iOS & Android)
Backend
Laravel PHP — Microservices
Database
MySQL
Cache / Sessions
Redis
Search & Analytics
Elasticsearch
Queue / Async
RabbitMQ + Bull
File Storage
AWS S3 / MinIO
Deployment
Docker (Kubernetes-ready)
Scope Boundaries
What's In vs. What Needs Confirmation
✓ Confirmed In Scope
- All 13 base modules
- RBAC + full audit trail (all modules)
- Multilingual (per user / agency / market)
- Multi-company / multi-tax structure
- Flutter mobile: Tourist App + Guide App
- Staging/UAT per module before production
- Swagger / OpenAPI documentation
- Sejour integration (scoped individually)
⚡ Conditional / Needs Confirmation
- Bank API refund automation
- DocuSign / HelloSign (client credentials)
- Google / Outlook / iCal sync
- SaaS multi-tenant architecture
- Third-party loyalty (banks / telecom)
- XML supplier integrations list
✗ Excluded — Needs Change Request
- AI recommendations in Module 7 Analytics
- External B2B API/JSON for agents (M13)
Navigation Guide
Use the top navigation to move between sections. Start with Architecture for the system overview, then SRS for Workshop 1 detailed requirements, then Use Case & Lifecycle for the full end-to-end example. Risks and Checklist are your preparation tools for today's meeting.